Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information in compliance with GDPR, CCPA, and other privacy regulations.
Last updated: December 15, 2025
At Lyvme ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our websites, mobile applications, and services (collectively, the "Services"), including Lynkdo and any related products. By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information: (a) Account Information: When you register, we collect your name, email address, username, and password. If you sign up via third-party services (Google, Apple), we receive your basic profile information. (b) Profile Information: Information you add to your profile, including bio, profile picture, social media links, and any content you create. (c) Usage Data: We automatically collect information about how you interact with our Services, including pages visited, features used, click patterns, and time spent. (d) Device Information: We collect device type, operating system, browser type, screen resolution, language preferences, and timezone. (e) Transaction Data: If you make purchases or sell products, we collect billing information, transaction history, and payment details (processed securely by our payment providers). (f) Communications: When you contact us, we keep records of your correspondence. We do NOT collect or store your IP address for user tracking purposes.
2. How We Use Your Information
We use your information for the following purposes: (a) Service Delivery: To create and manage your account, provide our Services, and enable core functionality. (b) Personalization: To customize your experience, remember your preferences, and deliver content in your preferred language. (c) Communication: To send service-related notifications, respond to inquiries, and provide customer support. (d) Analytics: To understand how our Services are used, identify trends, and improve our products. (e) Security: To detect, prevent, and address fraud, abuse, and security issues. (f) Legal Compliance: To comply with applicable laws, regulations, and legal processes. (g) Marketing: With your consent, to send promotional communications about new features, products, or services. You can opt out at any time.
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), UK, and Switzerland, we process your data based on: (a) Contract Performance: Processing necessary to provide our Services to you. (b) Legitimate Interests: Processing for our legitimate business interests, such as improving our Services, preventing fraud, and ensuring security. (c) Consent: Where you have given explicit consent for specific processing activities. (d) Legal Obligation: Processing required to comply with applicable laws.
4. Information Sharing and Disclosure
We do NOT sell your personal information. We may share your information only in these circumstances: (a) Service Providers: With third-party vendors who assist us in operating our Services (hosting, analytics, payment processing, email delivery). These providers are contractually obligated to protect your data. (b) Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. (c) Legal Requirements: When required by law, court order, or governmental authority. (d) Protection of Rights: To protect the rights, property, or safety of Lyvme, our users, or the public. (e) With Your Consent: When you explicitly authorize us to share your information. Our key third-party service providers include: Firebase (authentication, database), Stripe (payments), Vercel (hosting), and analytics providers.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide Services. After account deletion, we may retain certain data for: (a) Legal compliance and regulatory requirements. (b) Dispute resolution and enforcement of agreements. (c) Backup and disaster recovery purposes. Anonymized and aggregated data may be retained indefinitely for analytics purposes. You can request deletion of your data at any time by contacting us.
6. Your Rights and Choices
Depending on your location, you have the following rights: (a) Access: Request a copy of your personal data. (b) Rectification: Correct inaccurate or incomplete data. (c) Erasure: Request deletion of your data ("right to be forgotten"). (d) Portability: Receive your data in a structured, machine-readable format. (e) Restriction: Limit how we process your data. (f) Objection: Object to processing based on legitimate interests. (g) Withdraw Consent: Revoke previously given consent at any time. (h) Non-Discrimination: We will not discriminate against you for exercising your rights. For California residents (CCPA): You have additional rights including the right to know what data we collect and the right to opt-out of data sales (we do not sell data). To exercise these rights, contact us at support@lyvme.com.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including: (a) Standard Contractual Clauses approved by the European Commission. (b) Compliance with applicable data transfer frameworks. (c) Contractual obligations with our service providers. By using our Services, you consent to the transfer of your data to countries that may have different privacy laws than your jurisdiction.
8. Data Security
We implement robust security measures to protect your data: (a) Encryption: Data is encrypted in transit (TLS/SSL) and at rest. (b) Access Controls: Strict access limitations to personal data. (c) Regular Audits: Periodic security assessments and vulnerability testing. (d) Secure Infrastructure: Industry-standard cloud security practices. (e) Incident Response: Procedures to detect, report, and respond to data breaches. While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
Our Services are not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at support@lyvme.com, and we will take steps to delete such information.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice via email. Your continued use of our Services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: support@lyvme.com. For GDPR-related inquiries, you may also contact your local data protection authority.